Coronavirus (COVID-19) information for patients

Kingston Private Health and the NHS is well prepared for outbreaks of new infectious diseases, and measures have been put in place to ensure the safety of the public and patients whilst NHS staff ensure services continue to be available.

If you have travelled to/from China, Iran, Italy, South Korea, Hong Kong, Macau, Taiwan, Japan, Malaysia, Republic of Korea, Singapore, Thailand, Vietnam, Cambodia, Laos or Myanmar in the past 14 days


If you have symptoms of a sore throat, cough, shortness of breath or fever and think that you may have been in contact with someone with the above travel history or who has been diagnosed with Coronavirus (Covid-19), please call NHS 111 and follow the advice given.

Please note, we are unable to offer testing for Covid-19.

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do. If you have been referred by NHS 111 for Coronavirus testing, please report to the 111 POD located inside the Emergency Department Car Park.

You are reminded that the best way to avoid becoming unwell with the virus is to follow Public Health England advice as follows:

  •  Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands. Avoid close contact with people who are unwell.

Symptoms of Covid-19

Public Health England (PHE) has outlined the symptoms of the coronavirus as:

  • fever
  • cough,
  • shortness of breath and
  • breathing difficulties. 

If you have these symptoms, seek medical care early by calling NHS 111.

The latest information on symptoms of COV-ID 19 infection and areas where recent travel may have resulted in a high risk of exposure can be found on

The World Health Organisation also recommends the following:

·        Maintain at least 1 metre (3 feet) distance between yourself and anyone who is coughing or sneezing.

·        Avoid touching eyes, nose and mouth: Hands touch many surfaces and can pick up viruses. Once contaminated, hands can transfer the virus to your eyes, nose or mouth. From there, the virus can enter your body and can make you sick.

·        Practice respiratory hygiene: Make sure you, and the people around you, follow good respiratory hygiene. This means covering your mouth and nose with your bent elbow or tissue when you cough or sneeze. Then dispose of the used tissue immediately and wash your hands.

The most up-to-date public advice and information can be found at